Frequently asked questions

Is there Wi-Fi in the room?

The Winklerhof is a place to disconnect and recharge together. That’s why we only have Wi-Fi in our veranda, where you can leave your cell phone and tablet behind and gaze into the distance. Outside the veranda, the Winklerhof is a place to talk, play and relax together. 

How far is the nearest restaurant?

400 m away is the restaurant Rusterkeller or in the village center in Algund are restaurants in abundance. Gladly we give you advice and reserve you a table in your preferred restaurant.

Is the swimming pool open/heated?

Yes, the swimming pool is heated if necessary, it is open from April to the beginning of October. 

Cancellations

NEW BOOKING CONDITIONS IN UNCERTAIN TIMES

In these uncertain times we want to offer you flexibility in planning your vacation:

  • 7 days prior arrival, no cancellation fees, in case of travel restrictions due to Covid-19
  • Deposits made will be credited for a next stay

 

CANCELLATION POLICY WITHOUT COVID-19 INFLUENCE

One month prior arrival, cancellation is free of charge, except for an administration fee of 50,00€.

29 days before arrival, the entire deposit will be retained. For cancellations 15 days or more before arrival, we charge the entire period booked, except for final cleaning and breakfast. 

On the other hand, something can happen to anyone. Our recommendation: Travel cancellation insurance, e.g. from ADAC.

http://ec.europa.eu/consumers/odr/

Check-in/Check-out

The rooms and apartments are available from 2 pm on the day of arrival and must be cleared by 10 am on the day of departure.

Are dogs/cats allowed?

For your four-legged friends the price per day is € 10,00 without food and they are only allowed on request. Dogs are not allowed in the breakfast room. 

Are baby cots available?

Yes, we are happy to provide you with cots free of charge, subject to availability.